Critical Issues

10 Keys of effective supervision

The 10 Keys of Effective Supervision: Building Healthy Organizational Cultures through Servant Leadership is the culmination of more than a decade of study and research involving our corporate clients, as well as the hundreds of people who have attended our seminars and workshops on the 10 Keys of Effective Supervision™.

The 10 Keys™ approach differs from that used by many organizations as we see supervision as having more to do with coaching than strictly instruction and accountability. From our perspective, the supervisor’s role should have a balance between high expectations and accountability and establishing a culture that encourages individual growth and development.

“The most helpful book I have read on company culture.”

— Penelope R.

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One of the most critical, yet under rated skills of leadership is the gift of valuing others.

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