Leadership Ascent up Mt. Everest: A Study Of Leadership & Change It was early May of 1996 when three groups of people and their leaders were attempted a successful climb up and down Mount Everest. The three groups totaled about thirty people; each person carried with them their goal, their dream of summiting the great mountain. click here to download article Supervisor or Manager: What's in a Name? One would think that the question: “What’s the difference between a manager and a supervisor?” would have a simple answer. After all, people live day in and day out with titles such as Human Resources Manager or Front Line Supervisor. There must be a reason why these people have been given these titles, and common sense would tell us that the reason may very well be connected to the tasks specific to those titles. However, the reality is that there is a great deal of confusion and disagreement about the differences between a supervisor and a manager. click here to download article Servant Leadership: History & Evolution Over the past four decades, a “quiet revolution has been taking place in workplaces around the world” (Spears, 2004). Known as “servant leadership,” this revolution has come about as a result of organizations competing to retain qualified, committed employees. click here to download article Critical Issues Facing Supervisors: An Initial Look As suggested in an earlier White Paper (see “The 10 Keys to Effective Supervision™: A Developmental Approach”), traditionally, when business leaders talk about “supervision,” they are usually referring to the managerial or leadership function of overseeing the productivity and progress of employees – typically those employees who report directly to the supervisor. However, stemming from both research and personal experience in providing both training and supervision to employees, Rising Sun’s approach to supervision takes a very different perspective – defining supervision from a coaching and mentoring perspective rather than from a managerial perspective. click here to download article The 10 Keys to Effective Supervision™: A Developmental Approach Traditionally, when business leaders talk about “supervision,” they are usually referring to the managerial or leadership function of overseeing the productivity and progress of employees – typically those employees who report directly to the supervisor. However, stemming from our experiences in providing both training and supervision to direct care providers, Rising Sun’s approach to supervision takes a very different perspective – defining supervision more from a coaching or mentoring perspective than from a managerial perspective. click here to download article Do You Have "It?" Do You Even Know What "It" Is? I wasn't quite sure what I was doing there. I knew that the C.E.O. felt that "things just weren't going right" within his organization, but it was difficult to pin him down on exactly what that meant. However, while sitting at lunch later that day in the XYZ Corporation cafeteria, I overheard the following conversation: (John) "No one understands me. They don't know what I am capable of doing for them." (Mary) "If they would only take the time to listen to me once in awhile." (Bob) "What does it matter, they don't care anyway. I just show up and put my time in." (Sally) "I keep my mouth shut - I don't want trouble because it is not worth it anyway. They're not going to listen to me or do anything about it." (John) "I am so upset and hurt - I just feel like quitting but I need health insurance for the family." click here to download article The 5C’s™: A Model for Group Decision Making Life itself can be seen as a continuous series of both large and small decisions. The ultimate quality or success of our lives, therefore, depends upon the cumulative effect of the individual decisions we make at each moment of our lives. It is essential, therefore, to be conscious of not only what decisions we make, but how and why we go about making those decisions. click here to download article