Employee Engagement The Pillars of Conflict Resolution Picture two islands with nothing but waves in-between them. One island can be called “Conflict” - described as disconnected from others, disharmonious, and dominated by feelings of being misunderstood, hurt, sadness, frustration and anger. The second island is called “Reconciliation” - described as having resolved relationships with others, harmonious, and possessing feelings of contentment, joy, and peace. click here to download article. Dealing with a Changing Workforce: Supervision in the 21st Century According to most experts, for the first time in history, we are seeing members of four distinct "generations" working together, and often experiencing clashes in both attitudes and values. Referred to by many different names, the four generations represented in today's workforce have been identified as "Traditionalists" – born between 1925 and 1946 – make up approximately 5-10% of today's workforce, "Baby Boomers" – born between 1946 and 1963 – make up approximately 40-45% of the workforce, "Generation X" – born between 1963 and 1981 – also make up approximately 40-45% of the workforce, and "Generation Why" – born between 1981 and 2000 – make up the final 5-10% of the workforce. click here to download article Live in the Current Have you ever gone rafting? If you have, then you know that planning ahead and carefully directing the raft as a team is essential to get through the variety of challenging rapids that may be in your path. Imagine, though, if you simply stopped paddling and let the current take you along as it will. What do you think would happen? It’s easy to imagine that terrible things might occur if you simply let nature have its way with you and your raft. (Just watch the movie The River Wild to get a sense of the potential dangers.) click here to download article The Disconnect Executives, supervisors and managers across the country are making decisions everyday that provide direction to their employees and lead their businesses to success. Employees are coming to work each day to follow the leader’s direction and carry out the day-to-day operations of their organization. Everyone is doing their part and working together to help their businesses succeed. click here to download article